What is the cancellation policy?
- 100% refund is available if a client’s order is cancelled within 3 days after booking. After 3 days only a 100% company credit will be given 30 days to rebook or transfer booking within the specified timeframe.
Are pets allowed to sleep in teepees and tents?
- As much as we love pets, please do not allow animals inside of teepee or tents.
Is there an age restriction?
- No, however, we ask that only children 3 and older sleep on the air mattresses.
What areas do you service and are there any travels fees?
- Westbank and surrounding areas. Party locations within 20 mi radius of Westbank is $0 additional charge.
- Party locations outside of the 20 mi radius of the Westbank is a $100 additional fee.
How soon do I need to book an appointment?
- Please book your event at least 14 days prior to your event date. A rush charge is applied if a party is booked within 7 days of the event.